FAQ
Note: Authentication with your password is required for sending and receiving mail via IMAP, POP3, and SMTP.
Username: username.example.com
Email address: username@example.com
Incoming mail (POP or IMAP) server: securemail2.megamailservers.com
- Secure IMAP SSL/TLS Port: 993
- Not Secure and not recommended IMAP Port: 143
- Secure POP3 SSL/TLS: 995
- Not Secure and not recommended POP3 Port: 110
Outgoing mail (SMTP) server: securemail2.megamailservers.com
- Secure SMTP SSL/TLS Port: 465
- Not Secure and not recommended SMTP Port: 1025
Sending or receiving mail using insecure settings is very dangerous and will compromise your email account. It is vital to encrypt the communications between your computer and the e-mail server.
IMAP and POP3 are both protocols, or methods, to access email messages from a remote email server.
IMAP
IMAP (Internet Message Access Protocol) is a protocol that accesses email messages which are stored on a remote mail server and it considers the remote server as the primary storage place for email messages - both received and sent.
The main advantage of IMAP over POP3 ease of accessing your email multiple locations. IMAP downloads a copy of the e-mail while leaving it in place on the mail server. Changes that you make to the copy, such as deleting it, are typically synchronized with the copy on the server.
POP3
POP3 (Office Protocol version 3) is a protocol that downloads email messages from the remote mail server and then typically removes the email messages from the server. It is usually necessary to tell a POP3 email reader to leave a copy of the mail on the server if desired.
If a copy is left on the server, POP3 email readers typically do not alter or delete that copy when the downloaded message is modified. POP3 does not typically place a copy of sent messages onto the server.
Security
It is vitally important that whichever protocol is chosen, that it is used securely. Please refer to "How do I send and receive mail more securely?" above.
Sender Policy Framework (SPF) is an email authentication method designed to detect a forged sender address during the delivery of email.
An SPF record is added as a TXT record in your Domain Name Service (DNS). You may use the DNS Manager in your administrative account to set a TXT record to the following:
v=spf1 mx a include:spfc2.megamailservers.com -all
- Sign up for one of our hosting plans.
- Sign in to the management interface to configure and build your new site. You will create the login information when you sign up.
- Set up your e-mail accounts.
- Change the Domain Name Server (DNS) settings of your existing (pre-registered) domain to the following information.
- If you need help finding out who manages your DNS settings, you may do so here.
- Wait for 1 to 48 hours as computers around the internet learn your new DNS settings.
Mainely Web Domain Name Servers (DNS)
- Primary Hostname: ns1.mainelyweb.com
- Secondary Hostname: ns2.mainelyweb.com
- Tertiary Hostname: ns3.mainelyweb.com
The most common cause for these problems is an expired domain registration. You can check your domain name expiration date here.
Mainely Web is based in Maine, USA and is a Maine web hosting and email company that provides worldwide and Maine hosting solutions. To provide the most reliable and competitive email and web site hosting services, we maintain facilities in three US States and one Canadian province.
Our technical support centers and system administration offices are operated 24 hours per day including holidays and can be reached via toll free number, live chat, or email.
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